Reservations organize attendance. Confirm each completed pickup to record assistance and household counts.
Verifying staff access…
Staff sign-in
Use your Distribution Desk staff email and password. First-time staff establish their own password using a manager’s private setup link. You can work here from your phone at the distribution site or from home.
First-time staff account setup
Ask your pantry manager for your private account-setup link. Opening that link fills in your name, email, and assigned role so you can establish your own password. There is no staff ID to type.
Set up your Distribution Desk account
Set or reset your password
If an administrator account has already been assigned to your email, start here—even if you do not know its password. Request the secure email below, open its link, and choose your own password. Then return to Distribution Desk and sign in with that email and new password.
New managers and volunteers who have not been assigned an account need a manager’s private setup link.
Create a new password
Your service program
Connect a service program
Programs belong to the signed-in organization shown above. Create C4GD under its own standalone Community Support organization. Programs connected to test organizations remain clearly labeled as test programs.
What to do next
Choose your next step
Open client registration, register a household, and reserve a pickup.
Return to this desk and select Refresh roster to see the reservation.
At pickup, select Confirm received beside the household.
This section is for staff helping a household in person. Clients can register themselves and reserve pickup using Open client registration & reservations above.
Schedule or edit a distribution
Edit an existing distribution
Select the scheduled distribution below, then choose Edit selected distribution. This changes the existing event and keeps its reservations.
Create a new distribution
Historical distribution totals
Enter past performance numbers here. Save one combined record per completed distribution date. If several distributions happened on that date, combine their totals. Do not enter pickups already recorded in this desk.
Use verified totals only. No client names are needed. Dates use Eastern time. Historical totals are included in service reports; only the connected live C4GD program can appear on the public website.
Saved historical totals
Service reports
Service totals use actual pickup times. Reservation and no-show counts use the event start date. Household-member service instances count repeat visits; they are not unique individuals. Quantities are grouped by service and unit.
Managers & volunteers
Add staff here by name and email. Staff IDs and linked Community Support personnel records are created automatically. This program role grants Distribution Desk access; assessments and Support Plans require separate authorization.
Add staff / prepare account setup
Give this setup link privately to the staff member